Read E-Business Service Level Agreements: Strategies for Service Providers, E-Commerce and Outsourcing

E-Business Service Level Agreements: Strategies for Service Providers, E-Commerce and Outsourcing

Andrew Hon Fbci Eioscm Hiles

4.9/5 (15640 ratings)

Description:Your customers don't care whether it is you, your ISP, ASP, or other outsourced provider who screws up - they just know they can't do business with you when they want to. All that matters is that your e-business is failing to deliver - and that you need to hold someone accountable. Meaningful Service Level Agreements (SLAs) are unambiguous, comprehensive, and enforceable. SLAs commit suppliers to a defined quality of service: failure to meet explicit service levels can result in penalties or even legal action. Spectacular losses often follow e-business outages, particularly when SLAs are not in force. The biggest hit is not necessarily loss of income or profit, but impact on stock values - especially when markets are skittish. Some losses have exceeded $40 million with stock values falling by 26%. This new book offers the keys to effective SLAs with Internet Service Providers (ISPs) and Application Service Providers (ASPs), which can go a long way toward averting catastrophic losses as well as day-to-day headaches.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with E-Business Service Level Agreements: Strategies for Service Providers, E-Commerce and Outsourcing. To get started finding E-Business Service Level Agreements: Strategies for Service Providers, E-Commerce and Outsourcing, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Pages: 179

Format: PDF, EPUB & Kindle Edition

Publisher: Rothstein Publishing

Release: 2016

ISBN: 1944480005

Description: Your customers don't care whether it is you, your ISP, ASP, or other outsourced provider who screws up - they just know they can't do business with you when they want to. All that matters is that your e-business is failing to deliver - and that you need to hold someone accountable. Meaningful Service Level Agreements (SLAs) are unambiguous, comprehensive, and enforceable. SLAs commit suppliers to a defined quality of service: failure to meet explicit service levels can result in penalties or even legal action. Spectacular losses often follow e-business outages, particularly when SLAs are not in force. The biggest hit is not necessarily loss of income or profit, but impact on stock values - especially when markets are skittish. Some losses have exceeded $40 million with stock values falling by 26%. This new book offers the keys to effective SLAs with Internet Service Providers (ISPs) and Application Service Providers (ASPs), which can go a long way toward averting catastrophic losses as well as day-to-day headaches.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with E-Business Service Level Agreements: Strategies for Service Providers, E-Commerce and Outsourcing. To get started finding E-Business Service Level Agreements: Strategies for Service Providers, E-Commerce and Outsourcing, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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E-Business Service Level Agreements: Strategies for Service Providers, E-Commerce and Outsourcing

E-Business Service Level Agreements: Strategies for Service Providers, E-Commerce and Outsourcing

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