Read Handling Employee Complaints: Human Resources Tools and Techniques

Handling Employee Complaints: Human Resources Tools and Techniques

Unknown Author

4.9/5 (19534 ratings)

Description:This book focus on the issue of employee complaints, and had been designed for use as both a self-instruction manual and a training device to teach supervisors, managers and staff how to better manage employee complaints. It offers a variety of techniques and tools that can be used to reduce the number of complaints, better manage those complaints that remain and improve employee relations. To facilitate this, the authors have included a number of experimental learning exercise, role plays, ad case studies, and provided training note to help in the instruction.The text in the book is divided into two separate sections: Human Relations and Communications and Legal and Ethical Concerns. The first section, along with its related learning exercises, provides a wide array of human relations and communication tools to better resolve complaints. Topics include recognizing complaints, explaining work rules to employees, destructive actions that create complaints and types of peer review systems. The second section, combined with exercises and case studies, focuses on legal and ethical considerations. Critical issues such as race and sex discrimination and employment at will are addressed, with specific discussions of pregnancy leave, age discrimination and terminationsWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Handling Employee Complaints: Human Resources Tools and Techniques. To get started finding Handling Employee Complaints: Human Resources Tools and Techniques, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Pages: —

Format: PDF, EPUB & Kindle Edition

Publisher: —

Release: —

ISBN

Description: This book focus on the issue of employee complaints, and had been designed for use as both a self-instruction manual and a training device to teach supervisors, managers and staff how to better manage employee complaints. It offers a variety of techniques and tools that can be used to reduce the number of complaints, better manage those complaints that remain and improve employee relations. To facilitate this, the authors have included a number of experimental learning exercise, role plays, ad case studies, and provided training note to help in the instruction.The text in the book is divided into two separate sections: Human Relations and Communications and Legal and Ethical Concerns. The first section, along with its related learning exercises, provides a wide array of human relations and communication tools to better resolve complaints. Topics include recognizing complaints, explaining work rules to employees, destructive actions that create complaints and types of peer review systems. The second section, combined with exercises and case studies, focuses on legal and ethical considerations. Critical issues such as race and sex discrimination and employment at will are addressed, with specific discussions of pregnancy leave, age discrimination and terminationsWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Handling Employee Complaints: Human Resources Tools and Techniques. To get started finding Handling Employee Complaints: Human Resources Tools and Techniques, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Special Offer | $0.00

Special Offer! | $0.00

Handling Employee Complaints: Human Resources Tools and Techniques

Handling Employee Complaints: Human Resources Tools and Techniques

More Books