Read Service Delivery (Information Technology Infrastructure Library Series)

Service Delivery (Information Technology Infrastructure Library Series)

Office of Government Commerce

4.9/5 (17781 ratings)

Description:This publication is the second element in the second version of ITIL (Information Tecnology Infrastructure Library). It covers aspects that service providers must take into consideration and covers issues such as service level management, financial management for IT services, IT service continuity management, availability management and capacity management. Each component of service delivery is discussed separately in the book. The purpose of this text is to show the links and the principal relationships between all the service management and other infrastructure management processes. It is the sister publication to service support which was published in 2000.ITIL version 2 was superseded by ITIL version 3 in 2011.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Service Delivery (Information Technology Infrastructure Library Series). To get started finding Service Delivery (Information Technology Infrastructure Library Series), you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Pages: —

Format: PDF, EPUB & Kindle Edition

Publisher: The Stationery Office, UK

Release: —

ISBN: 0113300174

Description: This publication is the second element in the second version of ITIL (Information Tecnology Infrastructure Library). It covers aspects that service providers must take into consideration and covers issues such as service level management, financial management for IT services, IT service continuity management, availability management and capacity management. Each component of service delivery is discussed separately in the book. The purpose of this text is to show the links and the principal relationships between all the service management and other infrastructure management processes. It is the sister publication to service support which was published in 2000.ITIL version 2 was superseded by ITIL version 3 in 2011.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Service Delivery (Information Technology Infrastructure Library Series). To get started finding Service Delivery (Information Technology Infrastructure Library Series), you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Service Delivery (Information Technology Infrastructure Library Series)

Service Delivery (Information Technology Infrastructure Library Series)

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